What is a foreign exchange cashier?
A retail bank foreign exchange cashier handles all forms of customer foreign exchange transactions, resolves customer enquires and refers service requests to appropriate bank departments. Foreign Exchange cashiers identify cross-selling opportunities, or sales of additional products to bank customers.
Cashiers also who in the foreign exchange department of the bank supplying currency and travellers’ cheques can also advise on insurance and travel insurance products. They also make payments abroad on behalf of customers, prepare letters of introduction for business clients travelling abroad and provide information on the trading conditions of overseas markets.
If I work as a foreign exchange retail banking cashier what will I be doing?
The work of retail bank foreign exchange cashiers is based around contact with customers. Cashiers deal with regular customer transactions at the counter.
Typical duties include:
- Handling customer transactions
- Preparing coin and currency for retail customers
- Promoting banking services and answering customer inquiries
- Referring loan requests to appropriate banking department
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