General Interview Advice
Tuesday, 25th August 2009
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General interview advice
First Impressions
[Edit]Research suggests that most interviewers' first impressions of candidates are based around assessments made in the first few minutes of an interview. Creating the right impression early on is vital if you want to impress your interviewer.
Make sure you:
- Smile.
- Shake hands confidently.
- Introduce yourself.
- Speak properly.
- Be polite.
- Do not try and be funny, cocky or egotistical. It will backfire. You are there to work and to learn; be enthusiastic.
- Don't make excuses, even if you are late. Only apologise if you have to.
- Don't be late, always be early.
Ultimately you are trying to create the impression that you are a professional person who is more than capable of communicating to a high level in an interview situation. Interviewers will be assessing whether you are responsible enough to deal with clients, and likeable enough to work on their teams. People who impress at interview impress clients. If you make a good impression, you will be hired.
Dress
[Edit]Always dress well for interviews, you need to be smart. There is nothing wrong with looking good. Even if an office is 'smart casual', you should dress in a suit for the interview day.
Men
[Edit]Gentlemen should wear a dark blue, black or grey suit that has recently been pressed. Your shirt is a matter of personal preference, but most of the time its best to keep things simple. You can't go wrong with a crisp, well-ironed, white shirt. Very light pastel shade shirts are also acceptable.
Your tie should also be simple and well-ironed. It shouldn't be too shiny. Stick to a strong simple single colour such as blue or brown to give the impression that you are confident, professional and reliable.
Women
[Edit]Women should stay professional for interview and never wear anything revealing. Dark blue, black or grey trouser suits are highly effective interview tools. Keep jewellery and perfume to a minimum. A single piece of bold jewellery can be a good way to express assertiveness and confidence.
Colours
[Edit]Colour can dramatically affect the first 5 second impact on your interviewer. Wear a red tie and you run the risk of being seen as a highly assertive, dominant and possibly even cocky candidate. Wear a yellow or orange tie and you may be seen as a quirky, off-the-wall character and not taken seriously.
For some professions a red tie may be useful. For example, sales companies are often interested in overly confident candidates as they generally make better salesmen. Accountancy firms would be less interested in candidates with red ties. Prospective accountancy candidates should wear more conservative colours such as blue, grey or brown, indicative of sensible, hard working, conscientious personalities
Being better dressed will not turn a poor candidate into a good one, but it will help you make the 'right' impression on the day. You need to prove to your interviewer that you can represent their company in a professional and appropriate manner in the future and you should dress accordingly at interview.
WikiJob recommends wearing a dark suit with a blue or brown tie for jobs in Accountancy, Law and Consulting and a dark suit with a red tie for jobs in Sales and Investment Banking.
How are colours perceived?
[Edit]How colours are percceived:
- Blue: Confident, reliable, honest. Wearing a strong blue tie is a good idea for interview!
- Brown: Confident, resilient, boring. Brown can be an excellent choice for an interview situation, but be careful. Some brown ties can look terrible, and your interviewer will pick up on this. Make sure you get a second opinion on how you look before you step out.
- Red: Assertive, bold, confident. Be aware that this may make you appear overbearing, over assertive, cocky or arrogant in an interviewers eyes.
- Yellow/Orange: Quirky, unusual, off-beat. These colours will get you remembered, but not necessarily for the right reasons. More suited to creative/media jobs.
- Black: A black suit will always look good, but you should never wear a black tie to an interview.
- Grey: Stylish, but can be dull.
- Green: Not a good colour for interview, unless it’s a pastel shade. Green is often associated with untrustworthiness and deceit.
- Striped: Be careful when wearing stripes. Too many stripes will make you seem slightly unhinged and may make your interviewer nervous.
Behaviour
[Edit]You should be on your best behaviour in the interview. Candidates should be polite and respectful, responding to the interviewer and his/her questions. Candidates should be assertive and confident, but not interrupt the interviewer and only ask questions when there is a natural break in the conversation or when invited to do so.
‘’’Never use slang or colloquialisms in an interview.’’’ Always speak as you would expect someone in authority to speak to you. If you do make a mistake, quickly correct yourself.
Body Language
[Edit]Try to remain calm and relaxed, to instill a sense of confidence in your interviewer. Constantly changing your sitting position, moving your hands, arms and feet or changing the position of your head will give the impression that you don't feel comfortable in the interview situation. Although this may be true, it is not something you want your interviewer to be aware of. Instead of thinking about your body, try concentrating on your breathing. By focussing on maintaining a slow and steady breathing rate you will forget about other body movements and consequently move less. Obviously when in interview, make sure you focus on the task at hand.
Try and keep your hands and feet out in the open. Don't sit on them and try not to cross arms or legs as this may be seen as defensive and a sign of introversion or fear by your interviewer.
Mirroring
[Edit]When people are comfortable around other people they tend to mirror their movements, body language, voice and even breathing. In social situations groups of friends tend to move easily amongst one another, whereas groups of strangers are more uncomfortable around each other.
Mirroring your interviewer can be a good idea, to give the impression that you are comfortable around them. Try to sit in a similar way to your interviewer, hold your hands like they hold theirs or even try tilting your head in the same way they do.
Voice
[Edit]Under the intense pressure of an interview situation your vocal pace is likely to speed up. If you notice this happening, try and slow down. Speaking normally gives the impression of confidence and assertiveness, which is what they are looking for.
Smell
[Edit]You should be clean for interview but not covered in deodorant or perfume. A light mist of a subtle smelling perfume is more than enough for the close confines of an interview room.
Smokers should not smoke until the end of their interview and only spark up once they are well away from company's buildings. Companies are becoming increasingly wary of employing smokers (who tend to take more breaks than non-smokers) and if you are unlucky enough to be interviewed by a non-smoker or hardened anti-smoker, you will give off a very bad impression from the very first moment.
If you must smoke before your interview make sure you smoke outside, out of sight, wash your hands, clean your teeth and chew some minty gum. A smoky scent could cost you a job, so don't take the risk.
Also see: Competency based interview, Common Interview Questions and How to Get Hired.
How to Get Hired
(also see articles on General Interview Advice, Common Interview Questions and Competency Based Interview)
Five steps to getting hired
[Edit]Attending interviews and assessment centres can be a daunting process, especially if you have little or no previous experience. It is vital to prepare comprehensively for each company you interview with and follow the five key steps below, for interview success.
Research
[Edit]Preparation is the most vital part of your interview preparation process. Ensure that you have visited the relevant company's website and completely understand not only what it is they do, but exactly what it is you'll be doing for them.
Failing to understand the job role you are interviewing for is cited as one of the biggest reasons why candidates are rejected by employers.
Be prepared to call Human Resources departments to find out the specifics of your interview. This can be a very useful way of picking up interview tips and finding out exactly what to prepare yourself for. HR staff are available to help you and are a resource that every candidate should make use of.
Use career discussion boards to talk to other graduates who have gone for similar interviews as you. Try to find out as many tips as you can from your peers.
Research recent and past clients of the company you are interviewing at to enable you to talk about current projects that you find interesting in your interview.
- Tip: Take a copy of your CV with you to the interview. Carry it in an executive style, A4 size, leather bound, black holder. Take a professional looking business card with your name and contact details on to give to your interviewer at the end of the interview. Having your own cards makes you look highly organised, professional and gives your employer easy access to your contact details.
Arriving
[Edit]It sounds simple, but late arrivers don't get hired. Arriving later than you should hints at disorganisation and arrogance on the part of the candidate and is one of the main reasons why graduates are rejected after interview. It is also one of the easiest things to get right.
Never take risks with interviews. Get the early train, not the one that arrives with ten minutes to spare. If you arrive with excess time, use this to clear your mind in a local coffee bar.
Arrive at reception 10 - 15 minutes before your organised interview time and politely announce that you have arrived. Be confident and smile. It pays off to be nice to receptionists, interviewers sometimes ask for their opinions of you too.
- Tip: If you are going to be late, make sure you have a good reason and call the interviewer as early as possible to let them know. Make it clear that circumstances beyond your control mean you will not be able to attend today as arranged, but ask if you can reschedule for the day after, or whenever is most convenient for them.
Appearance
[Edit]Research has shown that people make assessments of strangers within 3 - 5 seconds of first meeting them. This is why it is so important for you to come across at your best from the very first moment.
Make sure you wear sensible clothes when meeting potential employers. Interviewers expect men to wear a suit and tie, with clean, polished shoes. Women should wear a conservative suit with black or very dark smart shoes. Your hair should be neat and tidy. Make sure your hands are clean and you smell fresh but don't wear too much perfume or aftershave as you do not want to over power your assessor.
Never smoke before your interview, even if you think you need a cigarette to calm down. If you happen to be interviewed by a non-smoker, the smell of tobacco may put them off you completely. Many bosses also worry about the consequences of hiring smokers, who are generally thought to take more breaks during the day and sick leave than non-smokers.
- Tip: Do not turn up to interview without a tie (men) or in a short skirt (women). The relaxed look is not suitable for interview, where you need to be at your most professional.
Meeting and Greeting
[Edit]When you meet your interviewer: stand up, smile, offer your hand and greet them by name if you know it. Recruiters will immediately dismiss candidates who are unable to offer these basic social skills. After all, if you can't impress your interviewer, how could you impress your employer's clients.
If you are not a naturally warm and outgoing person, practice meeting people. Ask parents, friends and relatives to help you by pretending to meet you. Rehearse several different greetings.
- Tip: Interview nerves mean that candidates tend to hyperventilate and breathe a lot faster than normal. If you find yourself speaking too fast, take a deep breath and slow down, take your time and try to deliver your responses with measure and impact.
Ask relevant questions
[Edit]Prepare a selection of questions to ask at the end of your interview before it begins. Asking questions shows you are interested, enthusiatic and have been paying attention to what the interviewer has been saying. In practice, you only need to ask one or two questions to make the right impression, but having a selection prepared means that if something gets answered during the main body of the interview you still have something left to ask.
With just a small amount of thought and research in preparation for your interview, you will be able to develop your knowledge and consequently ask much more pertinent questions. Showing you know something unusual about the employer, or asking a well phrased pertinent question really sets you apart from other candidates and could quite easily be the clincher that gets you the job. When your interviewer asks if you have any questions, make sure you always have one ready.
- Tip: Never ask questions about salary or benefits at interview, as this gives the wrong impression to the interviewer. Employers are looking for candidates who want to work at their company regardless of the pay packet. You will get further details of benefits once you are offered the job.
Now see - General Interview Advice, Common Interview Questions and Competency Based Interview.
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